This privacy notice is provided in accordance with EU Regulation 2016/679 (GDPR), Legislative Decree 196/2003 as amended by Legislative Decree 101/2018, and the guidelines of the Italian Data Protection Authority. By visiting www.rigodoro.com and using the services offered, you consent to the processing of your personal data as described in this policy.

Data Controller

Rigo D’Oro di 
Email: info@rigodoro.com

Types of Data Collected

  • Data voluntarily provided: name, surname, email address, shipping and/or billing address, phone number, and payment details (processed via secure third-party gateways such as PayPal, Stripe, etc.).

  • Browsing data: IP address, browser type, operating system, pages visited, time spent, date and time of access.

  • Data collected for marketing purposes: newsletter subscription, email opens, link clicks.

Purposes of Data Processing

Personal data is processed for the following purposes:

  • Managing purchase orders

  • Sending order-related communications

  • Newsletter subscription and delivery (with prior consent)

  • Fulfilling tax and legal obligations

  • Statistical analysis and improvement of user experience (in aggregated and anonymous form)

  • Promotional communications (with explicit consent)

Legal Basis for Processing

  • Contract: for product purchases or pre-contractual arrangements

  • Consent: for marketing activities and newsletters

  • Legal obligations: to comply with tax and accounting duties

  • Legitimate interest: to improve the website, prevent fraud, and protect rights

Data Processing Methods

Personal data is processed using both electronic and paper tools, in compliance with the principles of lawfulness, fairness, transparency, data minimization, and security.

Data Retention

  • Marketing data is retained until consent is withdrawn

  • Technical browsing data is retained for a maximum of 12 months

Data Recipients

Data may be shared with:

  • IT, hosting, and cloud service providers

  • Couriers and shipping companies

  • Payment service providers

  • Legal, tax, and administrative consultants

  • Email marketing providers (only with consent) 

International Data Transfers

Some service providers may be located outside the EU. In such cases, data transfers are carried out in compliance with Articles 44 and following of the GDPR, through Standard Contractual Clauses or adequacy decisions.

Data Subject Rights

You have the right to:

  • Access your data (Art. 15 GDPR)

  • Request rectification (Art. 16) or deletion (Art. 17)

  • Restrict processing (Art. 18)

  • Object to processing (Art. 21)

  • Request data portability (Art. 20)

  • Withdraw consent at any time (Art. 7)

  • Lodge a complaint with the Data Protection Authoritywww.garanteprivacy.it).

To exercise your rights, contact: info@rigodoro.com

Cookie Policy

The website www.rigodoro.it uses cookies and similar technologies to ensure proper functionality, enhance the user experience, and analyze traffic.

What are cookies?

Cookies are small text files sent by websites to users’ devices to store information useful for browsing.

Types of cookies used

Technical cookies (necessary)

Essential for the website’s functionality and to enable basic features such as navigation. 

Preference cookies

Store user preferences and choices. 

Analytical cookies (statistics)

Used in aggregate form to analyze website traffic. These may be third-party cookies (e.g. Google Analytics 4) and collect anonymized data (IP anonymization enabled).

Marketing and profiling cookies

Used to track user activity and display personalized ads (e.g. Facebook Pixel, Google Ads). These are installed only with the user’s explicit consent.

Cookie Management

Upon first access, a banner allows you to:

  • Accept all cookies

  • Reject all (except technical cookies)

  • Customize your preferences